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Worker Engagement

Worker Engagement

  • $7000



This eLearning course is 91 minutes in length and includes the lessons listed below.

Target Audience: HR Team; Worker Dialogue & Communication Teams

Related Assessment Categories: Freedom of Association; Harassment & Abuse; Disciplinary Practices; Discrimination


1. Communicating and Consulting with Workers

Learning Objectives:

  • Understand the meaning and importance of effective communication
  • Review the key elements of a worker management communication system
  • Learn about worker consultation as one form of communication

Length: 14 minutes

2. How to Inform Workers

Learning Objectives:

  • Learn the difference between informing and communicating
  • Identify common challenges and best practices for informing employees

Length: 11 minutes

3. Worker Participation

Learning Objectives:

  • Learn why and when to integrate your workforce in your decision making processes
  • Be familiar with the different mechanisms for integrating your workforce
  • Understand how to deal with challenges related to involving workers

Length: 16 minutes

4. Encouraging and Handling Worker Feedback

Learning Objectives:

  • Understand the different types of worker feedback including suggestions, complaints and grievances
  • Review common channels for receiving worker feedback
  • Learn key principles for designing a worker feedback system
  • Get practical implementation tips

Length: 16 minutes

5. Worker Retention

Learning Objectives:

  • Understand the negative effects of turnover
  • Learn different strategies to ensure workers stay longer after they join

Length: 22 minutes

6. Training Needs & Training Plans

Learning Objectives:

  • Understand the steps involved in designing a training plan
  • Review the benefits and key elements of a training needs assessment
  • Learn how to conduct an organizational training needs assessment

Length: 12 minutes


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